Customer service representative managing active and receptive calls for debt negotiation in telecommunications. Role involves providing solutions and utilizing systems for effective communication.
About the role
- Junior collection specialist managing customer portfolios for Moteurs Baudouin. Responsible for collection activities and financial risk mitigation.
Responsibilities
- Manage a portfolio of clients
- Conduct collection activities and work to reduce DSO (Days Sales Outstanding)
- Coordinate with the sales team to resolve payment issues
- Negotiate payment schedules
- Participate in trade finance operations and financial administrative tasks
- Contribute to the company’s strategic projects
Requirements
- 1–3 years of experience in a similar role
- Master’s degree in Finance or a related field
- Fluent in English (required)
- Ability to adapt to different cultures and operate in an international environment
- Proactive and solution-oriented
- Excellent negotiation, communication, and interpersonal skills
- Proficient with Microsoft Office and experienced with an ERP
Benefits
- Modern, collaborative working environment
- Opportunity to take part in international strategic projects
Job title
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Tech skills
Location requirements
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