Early Stage Collections Specialist counseling borrowers on mortgage loan solutions and alternatives. Working in a hybrid schedule while supporting customer service needs for Carrington Mortgage Services.
About the role
- Collections Analyst II handling mid-sized customer collections for Coca-Cola Beverages Northeast. Efficiently managing accounts while communicating with various teams to resolve disputes and ensure timely collection efforts.
Responsibilities
- Responsible for the efficient, effective, and timely collection of outstanding customer balances
- Manage collections for a portfolio of mid-sized key customer account chains
- Work closely with deductions and cash applications teams to ensure proper resolution of customer disputes
- Foster strong relationships with key account sales team, pricing, marketing, and administrative teams
Requirements
- At least 2+ years of commercial collections experience
- Proficient in Microsoft Office applications
- Experience with SAP preferred
- Bachelor's degree in Accounting, Finance, or related discipline preferred
- 5+ years of commercial collections experience with mid to large customer portfolios preferred
- Strong communication and interpersonal skills
Benefits
- medical, dental, and vision insurance
- a 401(k) with company match
- life insurance
- paid time off
- fitness reimbursements
- tuition reimbursement
- employee discounts
- scholarship opportunities
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