Senior Technical Support Lead providing technical leadership in a hybrid role at Swap, which connects backend operations with a modern storefront experience.
About the role
- Systems Support Technician solving IT-related issues for GT Motive in a collaborative environment. Responsibilities include hardware maintenance, software installation, and ticketing system management.
Responsibilities
- Instalar, configurar, reparar y mantener los equipos informáticos, incluyendo hardware y software.
- Analizar, diagnosticar y resolver problemas informáticos reportados por personas usuarias.
- Soporte a posibles incidencias, con ayuda, a equipos a remoto.
- Instalar, configurar y mantener los sistemas Windows y herramientas ofimáticas.
- Gestionar el stock de material informático.
Requirements
- CFGS en Sistemas o similar.
- Experiencia de al menos 1 año en posición similar.
- Conocimiento de herramientas ticketing ( Freshservice ).
- Inglés nivel B2/ C1.
Benefits
- Flexibilidad horaria.
- Happy Day: el día de tu cumpleaños queremos que lo disfrutes, por eso tienes medio día libre.
- Equipo: contamos con excelentes profesionales y un ambiente de confianza, colaboración y respeto.
- Navidad: el 24 y 31 de diciembre, queremos que los disfrutes, y por eso los tendrás libres.
- Vacaciones: mejoramos los días establecidos.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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