Product Specialist optimizing AI - driven conversations across customer support channels at Kaizen Gaming. Collaborating with cross - functional teams to enhance chatbot experiences and performance analysis.
About the role
- Product Specialist for investment risk and optimization solutions at SimCorp. Engaging with clients to enhance their utilization of Axioma products and support product improvements.
Responsibilities
- Work with a dedicated list of existing clients to build long-term relationships, help them extract maximum value from Axioma products, and ensure high level product utilization, resulting in high retention.
- Provide subject-matter expertise on optimization, risk models, APIs, and portfolio analytics.
- Work directly with product team to influence product enhancements and improvements, guided by client feedback and personal experience.
- Educate clients on new product features relevant to their subscription.
- Work with prospective clients to help them understand the unique value of Axioma products.
- Understand prospective clients’ needs and current workflows and train them on the effective use of software and risk models.
- Guide prospective clients on implementing Axioma's advanced tools (custom models, multiple risk models in single optimizations, etc.) to achieve superior results.
- Team with implementation experts on product installation and integration in client environments.
- Coordinate and involve additional subject matter experts to ensure clients have answers to important questions in a timely fashion.
- Provide feedback to the Product Management team in ongoing efforts to improve and expand Axioma’s product capabilities.
Requirements
- Degree in a quantitative field such as mathematics, statistics, finance, econometrics, or operations research
- 3+ years of experience in quantitative finance
- Experience with portfolio optimization, analytics, and performance attribution
- Experience with factor risk models
- Understanding of the use of APIs (Java, Python, R, Webservices, Matlab) is a plus
- Strong oral and written communication skills
- Strong problem-solving skills
- Willingness to travel as required
- Flexibility to attend SimCorp office 2x/week as per our hybrid policy
Benefits
- Health care
- Leave
- Retirement plans
- Flexible work arrangements
- Annual discretionary bonus
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