Product Specialist driving sales and support for Sandvik Crushing equipment across Southern Africa. Collaborating with customers for technical services and maintenance support.
About the role
- Senior Product Specialist in Omnissa, crafting technical content and engaging customers for an AI-driven digital work platform. Responsible for enablement, presentations, and industry collaboration.
Responsibilities
- Create written and video technical content for Tech Zone.
- Create technical blogs for Omnissa Community site.
- Create detailed slide decks and hands-on-labs for the enablement of technical audiences both internal and external.
- Create prescriptive product documentation for customer self-enablement.
- Act as a subject matter expert on our solutions during customer engagements.
- Present technical content that helps the sales process or implementation and operation of our solutions.
- Represent the company at industry conferences, customer meetings, and events.
- Travel frequently to engage with customers and partners, presenting technical solutions.
- Work closely with product management, marketing, field technical sales, and engineering teams to ensure alignment on enablement needs and messaging.
- Create enablement courses that will be used by internal and external audiences.
Requirements
- 7+ years of relevant experience in endpoint management or deployment, product management, technical consulting, or technical marketing in the end-user computing software industry.
- Extensive knowledge and hands-on experience with SCCM, Microsoft Intune, JAMF, SOTI or Omnissa Workspace ONE UEM is required.
- Experience with other end user computing solutions is also desired, such as identity management and endpoint security.
- Knowledge of mobile app or API development is a strong plus.
- Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.
- Exceptional verbal and written communication skills.
- Proven ability to deliver compelling presentations to diverse audiences and write documents that clearly explain complex technical concepts.
- Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers.
- Willingness and ability to travel frequently, including international travel as needed.
Benefits
- Employee ownership
- Health insurance
- 401k with matching contributions
- Disability insurance
- Paid-time off
- Growth opportunities
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