Hybrid Associate Mako Product Specialist

Posted last week

Apply now

About the role

  • Support and training for medical staff using the Mako system. Responsibilities include operational guidance and customer coordination in northern Germany.

Responsibilities

  • Training and support for physicians and OR staff before and during surgeries in the use of the Mako system in North Rhine-Westphalia / northern region
  • Operating‑room instruction for clinical and technical leadership on the Mako system and its installed applications (hip and knee total endoprosthesis workflows)
  • Explaining software for preparing preoperative CT data with Mako
  • Assisting the physician with preoperative planning
  • Creating previews of upcoming surgeries
  • Planning, organizing and delivering training programs and presentations for users from the OR and radiology departments
  • Coordinating newly acquired customers in collaboration with the sales team
  • Providing sales support on product-specific questions at trade shows and conferences

Requirements

  • At least 1 year of professional experience in a medical environment (e.g., OTA specialist, medical device applications, clinical support, physiotherapy)
  • Strong technical aptitude and the ability to explain complex concepts quickly and clearly
  • Strong customer and service orientation
  • Resilience under stress and composure in high-pressure situations
  • Solid organizational and planning skills and a high degree of reliability
  • Valid Class B driving licence and willingness to travel extensively
  • Fluent German and very good English (C1) both spoken and written

Benefits

  • Company car, including private use
  • Intensive product training with a subsequent exam and ongoing certifications conducted in English

Job title

Associate Mako Product Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job