Technical Product Consultant managing client inquiries and ensuring product compliance in Packaging Systems. Collaborating with teams and guiding product specifications while supporting international operations.
About the role
- Support and training for medical staff using the Mako system. Responsibilities include operational guidance and customer coordination in northern Germany.
Responsibilities
- Training and support for physicians and OR staff before and during surgeries in the use of the Mako system in North Rhine-Westphalia / northern region
- Operating‑room instruction for clinical and technical leadership on the Mako system and its installed applications (hip and knee total endoprosthesis workflows)
- Explaining software for preparing preoperative CT data with Mako
- Assisting the physician with preoperative planning
- Creating previews of upcoming surgeries
- Planning, organizing and delivering training programs and presentations for users from the OR and radiology departments
- Coordinating newly acquired customers in collaboration with the sales team
- Providing sales support on product-specific questions at trade shows and conferences
Requirements
- At least 1 year of professional experience in a medical environment (e.g., OTA specialist, medical device applications, clinical support, physiotherapy)
- Strong technical aptitude and the ability to explain complex concepts quickly and clearly
- Strong customer and service orientation
- Resilience under stress and composure in high-pressure situations
- Solid organizational and planning skills and a high degree of reliability
- Valid Class B driving licence and willingness to travel extensively
- Fluent German and very good English (C1) both spoken and written
Benefits
- Company car, including private use
- Intensive product training with a subsequent exam and ongoing certifications conducted in English
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Product Specialist focusing on providing clinical support to surgeons and medical professionals. Working in the operating theatre to ensure optimal patient outcomes in Orthopaedics.
Digital Product Specialist managing digital product lifecycle from concept to launch. Collaborating with cross - functional teams to align customer needs and business priorities at Sonepar Canada.
Junior Product Specialist at Coda managing digital product configurations and launches. Collaborating with teams to ensure flawless setups and timely deliveries in a fast - paced environment.
Product Specialist at Bank of America focusing on sales, marketing, and education of alternative investments. Overseeing client experience and collaborating with operations and marketing teams.
Liquidity Product Specialist managing US Cash Management services at SMBC. Developing and executing strategies to optimize cash flow and liquidity positions for institutional clients.
Global Product Specialist managing product improvements and new developments for Small and Medium Power Transformers at Hitachi Energy. Collaborating with international teams for customer satisfaction in the electrical grid sector.
Trading Product Specialist assisting clients with Orion trading platform inquiries and issues. Collaborating with programming and trading leadership to enhance client experience.
Work student supporting digital product consulting aimed at enhancing digital sovereignty. Collaborate across product, methodology, and customer processes while preparing and conducting demonstrations and trainings.
Senior Product Consultant shaping business goals and strategies for Caterpillar Drills. Empowering teams to deliver maximum value through insights and recommendations in the Mining and Construction sectors.