人事業務全般を担当するHRジェネラリスト。アメリカ本部と連携した人事システムの管理と職員との調整も含む。
About the role
- Senior Manager leading HR operations and service delivery for a global aviation company. Focusing on process optimization, compliance, and enhancing team member experience through data integrity.
Responsibilities
- Lead the design and documentation of integrated end to end employee lifecycle processes in alignment with the global technology roadmap and data management strategy.
- Lead Lean and Six Sigma initiatives to streamline HR processes and eliminate waste.
- Develop and maintain global HR policies and procedures to ensure consistency in service standards and team member experience.
- Collaborate to develop, refine, and document HR policies, conducting regular audits to ensure compliance with employment-related laws and regulations.
- Ensure strong stakeholder alignment by collaborating with HR leadership, COE’s, and other key stakeholders to align HR operations with organizational goals.
- Manage HR service delivery in a global environment, ensuring consistency, efficiency, service level agreements (SLAs), and team member experience standards are met.
- Facilitate Kaizen events and promote a culture of continuous improvement.
- Partner with HRIS and IT teams to digitize people processes, leveraging technology to create seamless and efficient workflows and enhance self-service capabilities.
- Communicate process changes effectively to employees and stakeholders.
- Coach team members on Lean principles and operational best practices.
Requirements
- Bachelor’s degree in HR, Business Administration, or related field; Master’s preferred.
- 10+ years in HR operations, HR shared services and or business operations with at least 3 years in a leadership role.
- Proven track record in process improvement and operational excellence, ideally leveraging APQC HR frameworks or similar industry standards.
- Lean Six Sigma Green Belt or higher strongly preferred.
- Proficiency/expertise in HR systems (e.g. Oracle, Workday, SuccessFactors, UKG, ADP, etc.) and comfort with learning new technologies.
- Strong analytical and problem-solving abilities; excellent communication and stakeholder management skills; ability to lead change and foster a culture of continuous improvement.
- **Core Competencies:**
- Strategic Thinking
- Process Optimization
- Data-Driven Decision Making
- Leadership & Team Development
- Change Management
Benefits
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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