Account Manager at Infobip responsible for growing, retaining, and ensuring success of Tier 1 customers. Focusing on customer advocacy and internal coordination for performance metrics and optimal satisfaction.
About the role
- Territory Manager driving strategic growth in mainstream retail for Lovehoney Group. Managing key accounts across mass, grocery, and pharmacy retail sectors in North and South America.
Responsibilities
- Develop and execute a strategic plan to secure new key accounts across mainstream mass, grocery, and pharmacy retail sectors.
- Build and manage strong relationships with key retail partners, acting as the primary point of contact for major ecommerce and brick-and-mortar accounts.
- Design and implement tailored sales and marketing programs to drive growth, including promotional and cooperative marketing initiatives.
- Collaborate cross-functionally with Marketing, Operations, Finance, and Customer Care to ensure successful product launches and account performance.
- Provide accurate sales forecasts, monitor performance against targets, and adjust strategies based on market trends and competitive activity.
Requirements
- Bachelor’s degree in Business, Commerce, or a related field.
- Minimum 5 years of experience in sales or business development within consumer goods or retail.
- Proven success securing listings with major mainstream retailers (e.g. Walmart, Target, CVS, Walgreens).
- Experience managing multi-million-dollar retail accounts with consistent year-over-year growth.
- Strong analytical, negotiation, and communication skills, with a self-driven and entrepreneurial mindset.
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