Marketing Executive supporting customer engagement and campaigns at ShopBack. Collaborating with teams to drive user engagement in a fast-paced environment.
Responsibilities
Support the planning, execution, and optimisation of campaign and CRM initiatives across owned channels (app, website, email, push)
Deliver initiatives secured by our BD team, taking them to market within ShopBack’s brand guidelines and tone of voice
Use data to understand customer behaviour and flag performance trends or issues
Support experiments to improve acquisition, engagement, frequency, and retention, and help assess results
Work closely with commercial, CRM, data, graphic design, and operations teams to deliver campaigns end-to-end
Communicate results, learnings, and next steps clearly to stakeholders
Identify opportunities to improve processes, execution, or campaign effectiveness
Requirements
You have 1-3 years’ experience in marketing, campaigns, CRM, or growth, ideally in a digital, tech, e-commerce, or similarly fast-paced environment.
You think analytically and are comfortable working with data, or motivated to build this capability quickly.
You can explain your reasoning clearly to stakeholders across functions and regions, while remaining open to alternative perspectives and feedback.
You operate with high ownership, manage multiple priorities effectively, and stay clear-headed under pressure.
You’re proactive, curious, and willing to challenge ideas - including your own.
You maintain high attention to detail and actively champion brand standards and tone of voice.
You use AI tools thoughtfully to improve creativity, productivity and workflows.
Benefits
Competitive compensation based on your performance
Work-From-Anywhere benefit to enable you to thrive personally and professionally
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
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