Senior Manager managing field operations for pharmaceutical company, overseeing projects and vendor relations. Ensuring adherence to compliance and operational excellence standards in diverse functions.
Responsibilities
Serves as day-to-day manager for plans supporting strategy for Speaker Bureau Management, Fleet, Local Regional Conventions, Credentialing, Promotional Material Fulfillment, Field Communications and Roster Management
Supports management of vendor relationships across the areas of focus and analysis of vendor performance, ensuring alignment with business expectations and agreed deliverables
Manages operational integration for new field-based hires; requiring partnership with Training, Human Resources, Finance and other functions
Executes distribution and archiving of field communications
Supports proper SOP documentation related to duties and responsibilities within the team
Prioritizes and responds to internal inquiries and requests
Supports generation of insights and identification of opportunities for improvement
Monitors and strives to maintain high levels of quality, accuracy and process consistency in all efforts
Requirements
Bachelor’s degree preferred
Bachelor’s degree or equivalent applicable experience required
Minimum 5 years prior experience in pharma or biotech industries and/or serving as an industry vendor
Minimum 3 years experience in commercial operations and/or serving as a commercial operations vendor
Experience monitoring, managing and improving vendor processes
Experience analyzing data sets and communicating findings to leadership
Demonstrated proficiency in Microsoft Excel and PowerPoint
Working knowledge of industry standards for field operations
Experience managing projects with cross-functional teams
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