Hybrid Public Sector Business Development Coordinator

at NTT DATA, Inc.

• Job title: Public Sector Business Development Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $67,000 - $77,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Senior Team Lead overseeing contracts lifecycle in a global IT company. Responsible for team management and ensuring compliance with operational excellence and SLAs.

Responsibilities

• Provides assignments/workload to the contracts lifecycle team which include goals and the process by which to meet those goals.
• Ensures thorough records of all signed contracts, even after a contract is seen through to execution, is essential for the efficiency and compliance of the company.
• Ensures contracts lifecycle team is aware of efficient record management which serves to mitigates risk by serving as an audit trail and evidence that is easily accessible.
• Ensures that contracts lifecycle team is equipped to meet Service Level Agreements (SLAs) and team driven objectives.
• Ensures team is trained on all processes and platform and advises on new ways of working.
• Interacts with managers or peers from other functional areas to gain cooperation.
• Guides contracts lifecycle team on overall project deliverables.
• Supports contracts lifecycle team on improvements to standard way of working.
• Responsible for operational management of the contract lifecycle team.
• Ensures that established standard ways of working for contracts lifecycle activities are being followed.
• Deals with unresolved queries, ensuring progress and solutions are communicated efficiently and escalates more complex queries for resolution.
• Maintains contract data quality within the contract lifecycle team.
• Ensures that all relevant stakeholders and employees are informed of the procedural requirements for processing transactions.
• Prepares monthly reports considering the established KPIs for contracts lifecycle management team.
• Ensures proper control checks are adhered to, so that errors are minimized/ eliminated.
• Reports any non-compliance issues to the senior management and recommends precautionary measures.
• Oversees and assists the month-end closing processes and various financial and operational audits.

Requirements

• Seasoned knowledge of performance metrics and reporting.
• Seasoned understanding of contract lifecycle from an IT industry perspective.
• Seasoned Microsoft Office, especially MS Excel.
• Critical thinker with excellent problem-solving skills.
• Good team player and a self-starter.
• Good time management skills with the ability to work under pressure.
• Excellent interpersonal and communication skills.
• Good ability to negotiate with stakeholders.
• Bachelor’s degree or equivalent in a relevant field such as Business Administration.
• Relevant ITIL certification is desirable.
• Solid demonstrable relevant work experience gained in a similar role within a global matrixed organization.
• Solid experience in Contract Lifecycle Management.
• Moderate level of team management / leadership experience.
• Seasoned experience in the end-to-end management of a Contract Lifecyle Management solution, including the implementation and ongoing support of the system.
• Seasoned experience managing partner relationships from an IT Operations perspective.
• Seasoned experience managing KPI’s and working with Data Analytics teams to provide operational data for partners/customers.

Benefits

• medical
• dental
• vision
• life insurance
• supplemental life insurance
• spouse and child life insurance
• STD
• LTD
• Flex Spending Accounts
• Company's 401(k) retirement plan