About the role

  • Customer Service Administrator managing order processing and customer relationships at Seneca Foods in Janesville, WI. Resolving customer inquiries and maintaining shipping schedules with a focus on detail.

Responsibilities

  • Enter orders and verify orders.
  • Advise customers on order status.
  • Maintain good customer relationships and contact.
  • Maintain customer profiles.
  • Communicate with sales on arising problems.
  • Elevate customer issues to Management for resolution.
  • Initiate information requests.
  • Request booking details and maintain shipping schedules.

Requirements

  • Office experience with emphasis on order processing or data entry.
  • Microsoft Word & Excel proficiency.
  • Self-starter and team player.
  • Detail oriented, accurate and organized.
  • Good communication skills.
  • Experience in SAP or other ERP systems preferred.

Benefits

  • Equal opportunity for all.
  • Reasonable accommodations for employees and applicants with disabilities.

Job title

International Customer Service Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job