Claims & Customer Service Agent at getolo providing customer support through various channels. Collaborating with a strong team to optimize processes and improve customer experience.
PL
Hybrid Automotive Claims Customer Service Specialist, Bilingual Preferred
Posted 1 hour ago
About the role
- Customer Service Specialist in claims department at Protective. Managing calls and emails to assist customers with claims and providing excellent service in a fast-paced environment with diverse teams.
Responsibilities
- managing a high volume of calls and emails
- assisting customers with contract terms and conditions
- initiating new claims
- collecting and reviewing claim files
- verifying maintenance and payment issuance requirements
- processing claim payments
- providing updates on claim and payment statuses
- delivering exceptional customer service
- performing essential administrative tasks
Requirements
- Bachelor’s degree or equivalent work experience
- 2+ years of clerical/administrative experience
- 2+ years of customer service experience
- 2+ years of call center experience
- Bilingual in English/Spanish or similar proficiency
Benefits
- comprehensive health, dental and vision insurance
- mental health benefits
- employee assistance program
- paid time off
- paid parental leave
- short-term disability
- cultural observance day
- contributions to healthcare accounts
- pension plan
- 401(k) plan with Company matching
- ProHealth Rewards platform for wellbeing rewards
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sales Support Specialist providing first line internal sales support at DLL. Involves managing sales processes and communicating with stakeholders for efficient operations.
RK
Leitung Vertrieb & Kundenbetreuung mit strategischer und operativer Verantwortung für Privat - und Gewerbekunden. Führung des Teams und Sicherstellung von Umsatz - und Servicezielen.
Customer Service Representative supporting members and patients with healthcare inquiries while delivering exceptional service and accurate information. Ideal for those with compassion and healthcare experience.
Customer Experience Lead at Gemini facilitating customer service operations and team development. Actively manages complex customer requests and supports onboarding through training initiatives.
Customer Service Representative building trusting relationships with veterinary clinics and providing compassionate service. Safely handling pets and managing customer needs effectively.
Customer Service Representative serving as the main point of contact for veterinary clinics. Providing reliable service and building relationships in pet aftercare at Gateway Services.
Customer Service Representative at H&S Energy responsible for providing exceptional customer service, cashiering, maintaining store presentation, and ensuring food and beverage quality.
Fuel Attendant & Customer Service Rep ensuring safe fuel dispensing and customer service at the station. Assisting customers with various needs and maintaining a clean work environment.
Customer Service Representative supporting daily store operations at H&S Energy. Responsibilities include cashiering, maintaining store presentation, and ensuring food quality.