Contents Adjuster managing insurance claims for property and casualty insurers. Analyzing coverage, negotiating settlements, and attending litigation hearings in a supportive environment.
Responsibilities
Handle losses and claims for property and casualty insurers
Examine insurance policies and other records to determine insurance coverage
Interview, telephone, and/or correspond with claimant and witnesses regarding claims
Consult police and hospital records and inspect property damage to determine extent of company's liability
Estimate cost of repair, replacement, or compensation
Prepare report of findings and negotiate settlement with claimant
Recommend litigation by legal department when settlement cannot be negotiated
Attend litigation hearings
Revise case reserves in assigned claims files to cover probable costs
Assist in preparing loss experience report to help determine profitability and calculate adequate future rates
Requirements
Bachelor's degree from an accredited college or university preferred
Obtain IIA-AIC designation within 12 to 18 months
Appropriate state adjuster license is required
Strong oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Demonstrated commitment to timely reporting
Strong customer service skills
Strong interpersonal skills
Attention to detail and accuracy
Good time management and organizational skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies
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