Customer Success Consultant managing client relationships for Farmácias APP after onboarding. Enhancing customer experience through consultative post - sales activities and engagement strategies.
About the role
- Sales Manager responsible for customer acquisition and client relationship management in the security sector. Working with various stakeholders in the Rhein-Main area.
Responsibilities
- Active new customer acquisition and expansion of existing customer relationships in the Rhine-Main area
- Advising decision-makers from SMEs, industry, municipalities and property companies on security services and security concepts
- Cross-selling in the field of facility management
- Handling tenders, preparing proposals, cost calculations and presentations
- Developing tailored security solutions together with operational decision-makers and prospects or existing clients
- Market and competitor monitoring and identification of new opportunities
- Sales reporting and documentation in the CRM system
Requirements
- Completed commercial or technical vocational training
- Several years of sales experience in the security industry working in field sales
- Knowledge of security services is essential (e.g., site protection, reception services, patrol services, etc.)
- Confident negotiation skills and experience with tenders in the public and private sectors
- Proficient use of MS Office and CRM systems
- Strong communication skills, persuasiveness and self-initiative
- Willingness to travel within the Rhine-Main area
- Driving license class B
Benefits
- Permanent employment contract, fixed base salary plus performance-related commission, company car including private use
- Freedom to shape the role: direct contact with management, short decision-making paths, flat hierarchies
- Appreciative corporate culture: work in a modern, crisis-proof company with a clear set of values
- Work–life balance: 30 days of vacation, home office days by arrangement, special leave for significant occasions
- Development & career: internal and external training, regular further education, individual development opportunities
- Additional benefits: company pension scheme, corporate benefits, bonus programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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