Technical support role at Stefanini providing first - level assistance via phone, email, and in person. Troubleshooting hardware and software issues for end - users.
About the role
- IT Support Specialist providing a single point of contact IT support service for all SEB Group employees. Resolving daily IT issues while being part of a dedicated team in SEB Technology.
Responsibilities
- Join our Employee IT support team within Digital Workplace in SEB Technology
- Provide a single point of contact IT support service for all SEB Group employees across 20 countries globally
- Assist employees by resolving their daily IT issues, working alongside friendly professionals
Requirements
- A strong ability to work effectively in a team
- A genuine enjoyment in helping others
- Excellent English language skills
- The ability to prioritize and multitask efficiently
- Sophisticated customer service management skills and experience (highly appreciated)
Benefits
- Agile and modern ways of working
- Remote working possibilities and flexible work schedule
- Extensive training and learning opportunities.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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