About the role

Technical Product Specialist translating technical capabilities into customer value for ScriptPro's pharmacy solutions. Collaborating with R&D, Sales, and Marketing to support product launch and customer success.

Responsibilities

The Technical Product Specialist is a key member of the Product Management team.
The role focuses on translating complex technical capabilities into clear customer value and supporting the growth of ScriptPro’s operational, financial, and clinical automation solutions for outpatient pharmacies.
The Specialist works closely with Research and Development, Sales, Marketing, and Product Management.
Together, these teams develop and launch business programs, create effective customer‑facing materials for Sales, and ensure ScriptPro’s solutions consistently support customer acquisition, retention, and long‑term success.
Reporting Relationship: Director, Product Management
Shift: Generally, Monday through Friday 8 am to 5 pm CST.
This hybrid role requires a combination of weekly on-campus and remote work; specific days are determined by business need.
Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Bachelor's in Marketing, Communications, Business or related field preferred
3+ years of experience in a complex, technical, or highly regulated field
Experience with ScriptPro’s product portfolio preferred
Pharmacy operations or healthcare experience, or a demonstrated understanding of pharmacy and healthcare workflows
Comfortable presenting to internal and external stakeholders at varying levels
Ability to recognize when documentation needs to be created or updated and take initiative to ensure accuracy and completeness
Willingness to travel up to 15% of the time for conferences and customer meetings
Strong communication skills, with the ability to digest and translate highly technical information for non-technical audiences
Organized self-starter with strong attention to detail and the ability to manage multiple tasks and meet deadlines
Demonstrated commitment to continuous learning and customer‑focused problem solving, with the ability to investigate, inquire, and iterate effectively
Proven ability to excel in high‑velocity settings, maintaining focus and delivering results amid changing priorities
Strong cross‑functional collaborator who aligns with diverse teams to deliver high quality work.

Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability
24/7 on campus Gym
Vitality Wellness Program that helps lower your premium costs
Paid Time Off (PTO)
Parental Leave
nine (9) paid holidays
paid volunteer hours
Employee Assistance Program
company-sponsored events and team-building activities
401(k) Retirement Plan with company match
financial investment services
employee discounts on products and services.