Hybrid Senior Director, Revenue Operations

at Fonoa

• Job title: Senior Director, Revenue Operations
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Tableau
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Director of Revenue Operations driving revenue growth and operational excellence at Fonoa. Collaborating across teams to ensure revenue goals are surpassed while uncovering future growth opportunities.

Responsibilities

• Design and implement best-in-class sales processes, tools, and methodologies to drive productivity and effectiveness.
• Establish clear KPIs and performance metrics to monitor and optimize sales team performance.
• Develop and manage sales enablement initiatives, ensuring the team is equipped with the knowledge, skills, and tools to succeed.
• Support an end-to-end revenue forecasting process, delivering accurate and actionable insights.
• Develop and maintain dashboards and reporting frameworks to provide visibility into revenue performance.
• Conduct pipeline analysis and provide strategic recommendations to mitigate risks and capitalize on opportunities.
• Analyze Total Addressable Market (TAM) to identify growth opportunities and prioritize target segments.
• Conduct competitor analysis to benchmark the company’s performance and refine strategies.
• Collaborate with the executive team to develop and execute the company’s long-term revenue strategies.
• Partner with marketing to align on demand generation, lead qualification, and campaign effectiveness.
• Work closely with customer success to improve customer retention, upselling, and cross-selling opportunities.
• Drive alignment across other departments to ensure seamless execution of the revenue strategy.
• Continuously evaluate and improve company-related systems, tools, and processes.
• Lead quarterly objectives planning sessions and company-wide roll-out, including tracking and measuring performance across the company.
• Manage budget and resources effectively to maximize ROI.
• Lead, mentor, and grow a high-performing Revenue Operations team.
• Foster a culture of collaboration, accountability, and innovation across the organization.
• Partner with senior leadership to align revenue operations with broader business objectives.

Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
• Significant leadership experience in Revenue Operations, Sales Operations or a related function.
• Proven track record of driving revenue growth and operational efficiency from organisations who sell to enterprise space.
• Expertise in sales forecasting, pipeline management, and analytics. Strong knowledge of Salesforce, BI platforms (e.g., Looker, Tableau) and other revenue-related tools (e.g. Clay, Outreach, Gong, Clari, Everstage).
• Excellent analytical, strategic thinking, and problem-solving skills. Exceptional leadership and communication skills, with the ability to influence and inspire cross-functional teams.

Benefits

• Health insurance
• Flexible working hours