Information Technology Release Manager coordinating software releases at L.A. Care Health Plan. Collaborating with teams to ensure quality and timely delivery of software.
About the role
- Gerente de Inteligência de Mercado na Scanntech, focando em dados do setor de FMCG. Atuação em desenvolvimento analítico e relacionamento com clientes.
Responsibilities
- Ensure that key performance indicators are aligned with the agreed standards, monitoring and reporting results.
- Manage, train and motivate the client service team, ensuring quality standards are met in all interactions and maintaining continuous updates of best practices and methodologies.
- Develop, implement and monitor customized service plans for each client under your responsibility, aiming for service excellence.
- Build strategic relationships with various client departments, including Sales, Marketing, Trade Marketing and Market Intelligence.
- Identify and open new solutions and opportunities within the client base, contributing to business expansion.
- Collaborate with the team to ensure contract renewals while driving the growth of existing accounts.
Requirements
- Postgraduate degree preferred in a related field.
- Previous experience in Sales or Trade Marketing within fast-moving consumer goods (FMCG) industries, with a results-driven focus.
- Proven ability in data analysis and generation of strategic insights.
- Proficiency in Office 365, especially advanced Excel, and familiarity with databases.
- Excellent presentation and communication skills, with the ability to influence stakeholders.
- Innovative mindset and proactivity in creating and sharing best practices.
- Experience working with market research company data and/or in the FMCG sector.
- Knowledge of BI tools such as Tableau, Power BI, QlikView, etc., is a plus.
- Based in or willing to relocate to the interior of Paraná or Curitiba.
Benefits
- Health insurance for employee and dependents — 100% paid by the company.
- Dental insurance for employee and dependents — 100% paid by the company.
- Caju flexible benefits card, usable as a meal or grocery allowance.
- Commuting allowance (Vale Transporte).
- Wellhub.
- Maternity/paternity kit for new parents.
- Coffee machine and snacks in the office.
- Internal training programs (Scanntech University).
- Strategic communication moments (town halls and “Coffee with the CEO”).
- Partnerships with universities, language schools and SESC.
- Flexible working hours, coordinated with your manager.
- Half-day off on your birthday.
- Monthly celebrations for birthdays, company anniversaries, promotions, births, weddings and other special occasions.
- No dress code.
- Excellent workplace climate: 88% satisfaction in the latest Great Place To Work (GPTW) survey.
- Opportunities for professional growth and development.
- Relaxed work environment that encourages friendships, stimulates creativity and boosts morale.
- Programs and initiatives focused on employee well-being.
- Community engagement activities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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