Global Services Manager enhancing operational efficiency at ABBYY and supporting governance for enterprise customers. Leading operations across UK and EMEA regions with a focus on automation and sustainability.
Responsibilities
Support the strategic vision for Global Services to enhance operational efficiency and governance.
Align operational activities with corporate goals while allowing for regional flexibility.
Drive sustainability and corporate responsibility programs in line with company objectives.
Assist with regulatory compliance, governance, and administrative operations.
Streamline administrative processes to ensure smooth, cost-effective operations.
Utilize digital tools to automate key functions such as document management, travel, procurement, and communications.
Continuously improve governance structures and internal controls to ensure efficient and consistent operations.
Oversee office facilities, including lease agreements, space planning, and real estate considerations.
Partner with HR and other stakeholders to create safe, efficient, and comfortable workspaces that promote employee productivity and well-being.
Support office relocations, expansions, and renovations while minimizing operational disruption.
Ensure adherence to all relevant local and international regulations and internal governance standards.
Maintain up-to-date legal documentation, risk management plans, and business continuity strategies.
Lead crisis management initiatives to minimize operational risks.
Support or lead procurement activities, including vendor onboarding, compliance with corporate procurement policies, and vendor relationship management.
Oversee travel and events coordination, ensuring alignment with company policies and cost efficiency.
Resolve operational issues with vendors and service providers to ensure seamless support.
Foster a positive and inclusive work environment through programs that enhance employee satisfaction and productivity.
Promote workplace safety, health, and well-being initiatives that exceed compliance requirements.
Lead or support corporate governance, risk management, sustainability and CSR initiatives, facilities and infrastructure, travel & events, procurement & vendor management, credit cards & expense management, and G&A communications.
Requirements
Bachelor’s degree in Business Administration, Management, or a related field.
5–10 years of experience in office administration, operations, or corporate services, with leadership experience preferred.
Proven expertise in optimizing administrative processes, managing vendors, and driving cost efficiencies.
Strong project management skills with experience in office improvements or technology upgrades.
Solid understanding of corporate governance, health and safety regulations, and compliance requirements.
Excellent communication and interpersonal skills to engage with senior leadership, internal stakeholders, and external vendors.
Proficiency in Microsoft Office Suite and familiarity with ERP systems (e.g., NetSuite) and other digital platforms.
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