About the role

  • Identify Scania dealer network training needs and develop scalable, targeted learning solutions.
  • Deliver and manage training across Scania’s product lines (Diesel engines and also electrification), focusing on technical performance and service quality.
  • Design training materials, assessments, and digital learning tools to modernize delivery.
  • Track network-wide training participation, certification status, and technical readiness for new products.
  • Lead initiatives such as the annual Train-the-Trainer and Technical Support Seminar to strengthen learning capability across North America.
  • Produce and maintain training content including troubleshooting guides, instructional videos, and technical bulletins.
  • Support the Scania USA After Sales team in technical knowledge management, issue tracking (In our Failure handling system), and the continuous improvement of support resources.

Requirements

  • Solid experience in technical training or instructional delivery, preferably in the heavy-duty or engine sector.
  • Strong technical knowledge of Scania products and systems, or equivalent OEM platforms.
  • Skilled in instructional design, facilitation, and training strategy.
  • Structured, organized, and confident managing multiple initiatives across stakeholders.
  • Proficiency in digital training tools, Microsoft Office, and general LMS platforms.
  • High level of communication and interpersonal skills to engage both technical and non-technical audiences.
  • Ability to adjust training style and method to diverse learner profiles and levels.
  • High school diploma required; relevant technical certifications or post-secondary education preferred.
  • Proven experience in training program delivery, technical field support, or after sales enablement.

Benefits

  • Professional development
  • Hybrid workplace

Job title

Training Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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