Training Manager at Scania leading technical training strategy and execution for service network in North America. Ensuring dealers and technicians possess essential skills and knowledge.
Responsibilities
Identify Scania dealer network training needs and develop scalable, targeted learning solutions.
Deliver and manage training across Scania’s product lines (Diesel engines and also electrification), focusing on technical performance and service quality.
Design training materials, assessments, and digital learning tools to modernize delivery.
Track network-wide training participation, certification status, and technical readiness for new products.
Lead initiatives such as the annual Train-the-Trainer and Technical Support Seminar to strengthen learning capability across North America.
Produce and maintain training content including troubleshooting guides, instructional videos, and technical bulletins.
Support the Scania USA After Sales team in technical knowledge management, issue tracking (In our Failure handling system), and the continuous improvement of support resources.
Requirements
Solid experience in technical training or instructional delivery, preferably in the heavy-duty or engine sector.
Strong technical knowledge of Scania products and systems, or equivalent OEM platforms.
Skilled in instructional design, facilitation, and training strategy.
Structured, organized, and confident managing multiple initiatives across stakeholders.
Proficiency in digital training tools, Microsoft Office, and general LMS platforms.
High level of communication and interpersonal skills to engage both technical and non-technical audiences.
Ability to adjust training style and method to diverse learner profiles and levels.
High school diploma required; relevant technical certifications or post-secondary education preferred.
Proven experience in training program delivery, technical field support, or after sales enablement.
Life Cycle and Materiel Manager role focusing on engineering support for Royal Canadian Navy’s electrical systems. Managing configuration and design intent through their end - of - life and divestment.
Manage designs and construction projects for Comcast's plant operations while ensuring compliance and budget allocation. Responsible for overseeing safety standards and project reporting.
Senior Construction Manager overseeing electrical infrastructure projects and contractor activities. Ensuring project compliance with safety standards, regulations, and customer requirements in electric distribution.
Leiter CAD - Konstruktionsabteilung overseeing CAD team in woodworking projects and ensuring efficient workflow. Responsible for technical solutions and project management in construction.
Manager Inflight Programs at JetBlue, planning and managing portfolio projects on the Inflight team. Collaborating with cross - functional teams and ensuring project execution and alignment across stakeholders.
Support Manager leading the support team to resolve customer issues and enhance experience in a tech - driven environment. Focused on developing strategies for continuous improvement and collaboration.
Assistant Restaurant Manager overseeing Food & Beverage operations at Melia Desert Palm. Ensuring service excellence and managing team performance in a luxury resort environment.
Delivery Support Manager managing Personal Assistants to support stakeholders efficiently. Leading team development and ensuring effective utilisation of resources in a hybrid work environment.
Deputy Plant Manager at Babcock ensuring safe operations of nuclear site infrastructure and coordinating construction programs. Collaborating with engineering and maintenance teams for operational compliance.
Senior Quality Manager leading quality excellence in a landmark defense program at Babcock in Rosyth, Fife. Shaping the future of UK shipbuilding and ensuring product, process, and service quality.