Advisory Operations Manager overseeing billing, reporting, and custodial relationships in a fintech startup. Driving process efficiency and operational improvements in wealth management for financial advisors.
Responsibilities
Manage daily new account billing setup and partner with team lead to manage the monthly billing process, ensuring accuracy and timeliness.
Ensure data integrity and effective management of Savvy’s internal reporting systems.
Oversee and maintain relationships with custodians (Schwab, Fidelity, Interactive Brokers), helping drive administrative functions and onboarding new custodians as necessary.
Act as the project manager for special initiatives, including advisor transitions and system unlocks.
Drive continuous improvements in operational efficiency, implementing best practices across advisory operations.
Identify opportunities to apply AI and automation within advisory operations to improve process efficiency, data quality, and overall operational effectiveness.
Requirements
3+ years of experience in Advisory Operations within a Registered Investment Advisory (RIA) firm, with a strong understanding of industry standards and best practices.
Hands-on experience with key wealth management platforms and custodians such as Orion, AdvicePay, Schwab, and Fidelity, with the capability to manage and optimize these systems for seamless operations.
Experience in managing and executing billing processes, with a demonstrated ability to ensure accuracy and efficiency in financial operations.
Proven ability to manage relationships with custodians and third-party vendors, ensuring smooth administration and onboarding of new partners.
Ability to leverage AI and automation in daily processes and in projects
A proactive mindset with a passion for ownership and accountability, eager to make a meaningful impact on the firm’s growth and operational success.
Enthusiasm for working in the fintech space, with a desire to be at the forefront of innovation in wealth management technology.
Ability to thrive in a fast-paced, high-pressure environment, managing multiple projects and deadlines effectively while maintaining attention to detail.
Benefits
Competitive salary and equity package
Unlimited PTO + paid company holidays
Access to holistic medical, dental, and vision plans
Company 401(k), Commuter, and HSA/FSA plans
NYC office in the heart of Manhattan
Lunch and snacks provided in the office
Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care
Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)
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