Head of Grocery & E - commerce Operations overseeing daily operations for a new supermarket chain in London. Focused on building processes and enhancing team performance in a fast - paced environment.
About the role
- Analytical support for Peninsula's global bunkering operations involving performance analytics and data integrity. Collaborate with teams to enhance operational performance and validate operational records.
Responsibilities
- Maintain complete, accurate and timely operational data across Peninsula's trading platform, Power BI dashboards, operations position reporting and supporting systems.
- Validate key operational inputs including SOFs, ROB updates, barge schedules, customs documentation, and product movement records and identify/correct anomalies.
- Ensure all post‑trade administrative data is aligned with operational and financial records.
- Develop and maintain KPI frameworks for bunker tanker performance, fleet utilisation, delivery cycle times, idle time, and operational reliability.
- Conduct root‑cause analysis of operational inefficiencies (e.g., delays, under‑utilisation, breakdowns in process).
- Deliver regular performance dashboards to Supply Traders, Operations Managers, and Senior Management.
- Recommend tactical and strategic improvements that enhance operational throughput and reduce costs.
- Prepare detailed cost analysis, monthly P&L performance packs and support budgeting and forecasting processes by supplying operational and cost-based assumptions.
- Work closely with Operations Managers, Coordinators, and Executives to ensure all performance data reflects real operational outcomes.
- Support Supply Traders with analytical insights on barge capability, loading cycles, ullage planning, and congestion impacts.
- Liaise with Finance, Quality, Agents, Terminal Operators, and Customs to validate operational and financial records.
Requirements
- Bachelors degree ideally in an analytical discipline
- Strong quantitative and analytical capability, proficient in Excel
- Clear understanding of accounting and valuation concepts
- Results oriented and demonstrably commercial
- Excellent attention to detail
- Strong communication and relationship management skills
- Team player
- Energetic, resilient and resourceful, with an ability to work accurately under pressure
- Creativity and problem solving
- Knowledge of other languages is an advantage
- Proficiency with VBA, Python
- Experience in the shipping/bunkering industry, direct experience in bunkering operations/shipping analytics is a plus
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