Onsite Motor Wreck Administrator

Posted 2 minutes ago

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About the role

  • The Motor Wreck Administrator is responsible for the settlement of uneconomical to be repaired motor claims.
  • Settlement of all motor wreck claims processed internally or externally.
  • Ensure that correct Settlement is paid in terms of applicable policy wording, terms and conditions and SOP’s.
  • Validate and confirm quantum is correct of all motor wreck damage claims.
  • Arrange for collection of required documentation and keys for claims settlement.
  • Ensure and verify salvage case for upliftments is created and vehicle stocked in before claim settlement.
  • Communication to all stakeholders during the claims process every 48 hours.
  • Settle the claim and load payment instruction.
  • Make recommendations for improvements.
  • Handling escalations, disputes or complaints in regard to settlement process made with the client and or intermediary.
  • Finalise claim once all payments are completed on the claims system.

Requirements

  • Matric Certificate
  • Wreck claims or claims experience (minimum 2 years work experience with references)
  • Knowledge of Technical Mechanic or Automotive Motor Body Repairs (Advantageous)
  • Estimation of vehicle damage and assessing of said damages (Advantageous)
  • Audatex / Abuntex formal training (Advantageous).

Benefits

  • Santam is committed to diversity, inclusion, and belonging.
  • We encourage applications from candidates of all backgrounds, including persons with disabilities.
  • We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Job title

Motor Wreck Administrator

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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