Interim Country Manager for fritz - kola overseeing business operations in the BeNeLux region. Focus on growth strategy and team leadership for operational excellence.
About the role
- Claims Reporting and Salvage Manager at Santam focused on managing all claims reporting and salvage activities. Liaison between stakeholders to ensure accurate, timely reporting and compliance with mandates.
Responsibilities
- Manage all catastrophe (CAT) reporting for Outsourced Business.
- Communicate newly issued CAT codes to all binder holders.
- Obtain monthly CAT reports from binder holders and consolidate data into a single report.
- Provide increased frequency reporting during large CAT events as required.
- Obtain monthly claims data from binder holders, Santam stakeholders, and salvage service providers.
- Compile consolidated outsourced business claims reports and provide ad-hoc claims data as required.
- Define reporting requirements, provide reporting guidance, and deliver reporting training.
- Act as liaison between binder holders and Santam OB Claims for motor and non-motor salvage management.
- Support data accuracy, manage outstanding salvage documentation, and reduce turnaround times.
- Work closely with Santam Procurement to ensure binder holders use only approved salvage providers.
- Act as liaison officer for all recovered stolen vehicle queries.
- Build and maintain relationships with binder holders and other stakeholders.
Requirements
- Grade 12 (Matric).
- Relevant insurance-related qualification (advantageous).
- 5–7 years’ experience within a short-term insurance claims environment (motor and non-motor).
- Proven experience in claims reporting, data analysis, and stakeholder reporting.
- Sound knowledge of outsourced / binder holder claims environments and mandates.
- Experience in motor and non-motor salvage processes.
- Advanced computer literacy (MS Excel, PowerPoint, Word).
- Experience with reporting automation, data analytics, or AI-driven reporting tools will be a significant advantage.
- Willingness and ability to travel locally.
Benefits
- Santam is committed to diversity, inclusion, and belonging.
- Equal opportunity employer that encourages applications from all backgrounds, including persons with disabilities.
- Commitment to neuro-inclusivity in the workplace.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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