Banking Center Manager responsible for directing operational efforts and managing staff at a Prosperity Bank branch. Ensures compliance with policies while providing excellent customer service and managing profitability.
About the role
- Branch Manager growing customer base and revenue for Sanlam Retail Mass. Overseeing execution of retail strategy and managing operational practices to ensure compliance and quality.
Responsibilities
- Responsible for growing the customer base and revenue of Sanlam Retail Mass.
- Develop and oversee the execution of the retail branch strategy.
- Guide, integrate, and standardise activities of various Sales Consultants in the branch.
- Lead a service delivery culture and eco-system within and outside of the branch.
- Ensure retail branch sales delivery and establish and drive a service culture.
- Ensure compliance, quality, and risk management.
- Responsible for all operational people practices relating to direct reports.
- Monthly planning and reporting of sales and service activities in the Branch.
- Identify key internal and external stakeholders and determine effective engagement tactics.
Requirements
- Matric (Grade 12).
- RE1 and RE5.
- 120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
- Class of Business accreditation (annual).
- Compliant with continuous professional development (CPD) current and past cycles.
- A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
- Service Management experience is essential.
- Insurance sales experience.
- Credit and lending experience.
Benefits
- Competitive salary and performance-based incentives.
- Comprehensive benefits package.
- Opportunities for career advancement within a growing organization.
- A supportive and collaborative work environment.
- Ongoing training and development programs.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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Branch Manager responsible for growing customer base and revenue at Sanlam Retail Mass. Leading strategy development and ensuring service delivery within a retail environment.
Branch Manager responsible for developing and executing retail branch strategy at Sanlam. Leading sales and service delivery while ensuring compliance and operational management.