Banking Center Manager at Prosperity Bank, overseeing operations and services at San Angelo branch. Responsible for staff supervision, customer service, and maintaining banking standards.
Responsibilities
Responsible for directing and administering the operational efforts of the banking center.
Ensures that established policies and procedures are followed.
Oversees provision of a full range of services to customers and prospective customers.
Ensures that customers are promptly and professionally served.
Trains, directs, and supervises lobby and teller staff.
Ensures banking center transactions, expenses, and profitability are in line with Bank standards.
Supervises work scheduling and workflow of daily routine operations.
Ensures banking center security by ensuring all security procedures are followed by associates.
Assumes responsibility for maintaining proper cash controls.
Keeps accurate payroll and attendance records.
Requirements
Associate degree in business or a related field, or an equivalent combination of training and work experience.
Minimum three years related experience in a financial institution, with a minimum of two years supervisory experience.
Thorough knowledge of Bank services and products.
Understanding of related legal and regulatory requirements.
Familiarity with Branch functions, policies, and procedures.
Strong interpersonal, leadership, and supervisory skills.
Well organized.
Ability to operate related computer applications and related business equipment.
Attention to detail.
Ability to maintain an effective and efficient workflow.
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