Verwaltungsmitarbeiter managing course management and participant services in a training company. Responsibilities include participant management, customer support, and quality management tasks.
Responsibilities
Participant administration and advising, including service inquiries (e.g., seminar content, duration, costs, and prerequisites for continuing education)
Master data maintenance and course documentation
Customer support and instructor management, including technical assistance for participants and instructors
Seminar planning and organization for video-based and in-person formats
Quality management
Requirements
Completed commercial vocational training, preferably with professional experience in the education sector
Basic understanding of business administration
Enjoyment of communicating with customers
Quick comprehension, commitment, and analytical thinking, as well as a structured and solution-oriented working style
Confident user of MS Office
Excellent German language skills, both written and spoken
Benefits
Secure future: Enjoy a future-proof workplace with high job security in a family-run corporate group
Long-term perspective: You will start directly with a permanent employment contract
Your ideas count: Bring your ideas and help shape the company
Family-like environment: Experience a corporate culture that values appreciation, respect and team spirit
Attractive vacation days: Enjoy 30 days of vacation per year and benefit from occasional special leave offers
Excellent equipment: Work with high-quality media and technical equipment
Continuous learning: Benefit from our comprehensive training opportunities at our continuing education academy
Stay mobile: Take advantage of our attractive bicycle leasing program
Secure your future: Provide for your future with our company pension scheme
Financial benefits: Receive a contribution to capital-forming payments (savings plan)
Corporate Benefits: Use exclusive employee offers and discounts from numerous well-known partner companies
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