Account Manager supporting Commercial Underwriting sales acquisition process and handling inquiries. Balancing quality and volume while managing a book of business in a hybrid work arrangement.
About the role
- Supplier Account Management Lead managing operational performance and commercial growth of suppliers at Saltz Marketplace. Driving supplier GMV expansion with a hands-on, leadership approach in a hybrid work setting.
Responsibilities
- Manage and grow relationships with key suppliers on the marketplace
- Ensure smooth order fulfilment and operational excellence across your supplier portfolio
- Own demand forecasting and demand prediction logic in collaboration with Sales
- Monitor and improve supplier performance (availability, refunds, service quality, fulfilment reliability)
- Build systems and processes for supplier performance tracking and optimisation
- Lead and coordinate a small account managers team (1–2 people)
- Drive supplier GMV expansion through structured initiatives and co-promotion campaigns
- Identify underperformance risks and implement corrective action plans
Requirements
- Experience in account management, operations, supply chain, or supplier management roles
- Strong organisational and operational mindset
- Ability to balance hands-on execution with team leadership
- Analytical thinking and comfort working with performance metrics
- Experience managing external partners or vendors
- Process-driven and systems-oriented approach
- SQL or strong data querying skills are a strong advantage
Benefits
- Flexible working hours and workflow, so you can structure your day in a way that works best for you.
- The hardware you need to get started
- Autonomy and trust to manage your own workflow
- Direct mentorship and access to founders and investors
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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