Supplier Account Management Lead managing operational performance and commercial growth of suppliers at Saltz Marketplace. Driving supplier GMV expansion with a hands-on, leadership approach in a hybrid work setting.
Responsibilities
Manage and grow relationships with key suppliers on the marketplace
Ensure smooth order fulfilment and operational excellence across your supplier portfolio
Own demand forecasting and demand prediction logic in collaboration with Sales
Monitor and improve supplier performance (availability, refunds, service quality, fulfilment reliability)
Build systems and processes for supplier performance tracking and optimisation
Lead and coordinate a small account managers team (1–2 people)
Drive supplier GMV expansion through structured initiatives and co-promotion campaigns
Identify underperformance risks and implement corrective action plans
Requirements
Experience in account management, operations, supply chain, or supplier management roles
Strong organisational and operational mindset
Ability to balance hands-on execution with team leadership
Analytical thinking and comfort working with performance metrics
Experience managing external partners or vendors
Process-driven and systems-oriented approach
SQL or strong data querying skills are a strong advantage
Benefits
Flexible working hours and workflow, so you can structure your day in a way that works best for you.
The hardware you need to get started
Autonomy and trust to manage your own workflow
Direct mentorship and access to founders and investors
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