Relationship Manager at Dun & Bradstreet driving sustainable growth through client relationship management. Collaborating with clients to achieve business objectives and owning portfolio performance.
About the role
- Key Account Manager focusing on DACH region and selling technical ophthalmology products for Custom Surgical. Engage clinics, conduct demos, and contribute to company growth in a hybrid setup.
Responsibilities
- Develop, own, and execute the sales strategy for the DACH region (Germany, Austria, Switzerland);
- Identify and engage ophthalmology clinics, hospitals, and key opinion leaders;
- Conduct on-site demos of Custom Surgical products, explaining technical aspects clearly and confidently;
- Provide accurate sales forecasts and maintain CRM hygiene;
- Collaborate closely with Marketing, Support, and Product teams to ensure an excellent customer experience;
- Understand customer needs deeply and propose the best configuration and solution;
- Represent Custom Surgical at events, congresses, conferences, and partner visits;
- Collect customer feedback to help improve products.
Requirements
- Fluent German (C1+) and English — this is mandatory;
- Strong experience in Medical devices, ideally in ophthalmology (clinical, sales, medical devices, or related);
- Proven track record as a closer in technical or medical device sales;
- Ability to explain technical products in simple, compelling ways;
- Strong communication and relationship-building skills;
- Self-driven, proactive, and comfortable working independently;
- Willingness to travel frequently across the DACH region;
- Based in Munich (preferred) or within the DACH area.
Benefits
- Time flexibility — manage your schedule according to customers and field activities;
- Home office when you are not traveling;
- No unnecessary bureaucracy — you will have autonomy to make decisions that drive sales;
- WellPass;
- Opportunity to represent a fast-growing healthtech startup in one of its most strategic markets.
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