Key - Account Manager at VetLogOne overseeing logistics for veterinary partners. Responsible for managing accounts, contracts, and customer service in a modern logistics environment.
ST
Hybrid Director of Client Relationship Management – Retail Alternative Investments
Posted 6 hours ago
About the role
- Director of Client Relationship Manager leading retail alternatives at financial services company. Ensuring client satisfaction and managing product adoption across teams and clients.
Responsibilities
- Point of contact for clients/investors to ensure overall client/investor satisfaction
- Acting as escalation point and problem solver for the team
- Contributing to internal project initiatives
- Reviewing and processing investor subscriptions
- Providing coaching, training and leadership to junior staff
Requirements
- Strong experience in client relationship management
- In-depth knowledge of retail alternatives and transfer agency products
- Excellent problem-solving and escalation management skills
- Ability to develop and maintain strong, trusted relationships with clients
Benefits
- Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
- 401k Matching Program, Professional Development Reimbursement
- Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Discounts on fitness clubs, travel and more!
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