Hybrid Senior Manager, Change Management

Posted 3 weeks ago

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About the role

  • Change Management Manager responsible for the adoption of internal Cloud Success platform tools. Engaging with users to ensure understanding and effective use of platform changes.

Responsibilities

  • Design and execute a comprehensive communication plan for platform changes
  • Tailor communications to specific Cloud Success personas
  • Establish and manage feedback channels for internal users
  • Partner with project teams to identify change impacts
  • Develop a Change Adoption Framework
  • Define and track KPIs for adoption

Requirements

  • 3+ years in Change Management, Internal Communications, or Business Transformation
  • Deep understanding of industry-standard Change Management frameworks (e.g., Prosci/ADKAR, Kotter, or ACMP)
  • Ability to quickly learn the Salesforce/Cloud Success ecosystem
  • Proficiency in using data to tell a story
  • Proven ability to influence without authority

Benefits

  • time off programs
  • medical, dental, vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

Job title

Senior Manager, Change Management

Job type

Experience level

Senior

Salary

$157,800 - $216,900 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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