Hybrid Program Management Director

at Salesforce

• Job title: Program Management Director
• Job type: Full Time
• Experience level: Lead
• Salary: $164,000 - $261,500 per year
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, Atlanta, United States

About the role

• Program Management Director leading priority programs at Salesforce, facilitating internal operational improvement for Sales & Marketing Operations. Focused on execution through business process design and stakeholder alignment.

Responsibilities

• Effectively plan, coordinate, and direct the delivery of large, complex projects and programs while managing risks and issues to minimize scope, budget, and schedule impacts.
• Leading, motivating, and holding accountable project and internal/external team members in a matrixed organization.
• Proactively build strong, trusted working relationships with functional leaders and business partners to align on vision, business outcomes and managing expectations around any scope changes and trade-offs.
• Maintain the program delivery roadmap and alignment of outcomes along with required investments to long-range plans (LRP) and annual operating plans.
• Proactively identify and manage cross-team dependencies and program risks, escalating to stakeholders as needed for immediate resolution.
• In partnership with Business Owners ensure corporate controls (e.g., SOX, Security), process and policy related changes are adequately decisioned, documented, and validated for operational readiness.
• Defining and tracking key performance indicators (KPIs) to measure program success and health.
• Support creation of the business case/ROI aligned with the required data driven metrics for objectively measuring outcome attainment.
• Act as the primary communicator for the program, taking project level details and aggregating up to provide clear and concise updates to multiple levels of leadership, including executive sponsors.

Requirements

• 12+ years of experience leading large-scale transformation programs
• Executive level communication and presentation skills
• Driving Business Process discovery and end state design
• Facilitating and documenting key design decisions
• Program planning and requirements management experience
• Project Management Professional (PMP) certifications
• Solid command of project methodologies (e.g. Waterfall, Agile, Lean, Kanban)
• Experience using project planning and PLM tools (Jira, Smartsheet, Asana, Monday)
• Bachelor’s degree in business or technology related field

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program