Resource Manager at Salesforce driving the staffing lifecycle in the Professional Services Global Delivery Center. Balancing internal capacity and GDC demand for project success.
Responsibilities
Drive the end-to-end staffing lifecycle
Balance GDC demand with internal capacity
Own the sourcing and allocation of consultants
Drive alignment between stakeholders
Lead staffing meetings with GDC stakeholders
Maintain absolute accuracy in our backend systems
Identify bottlenecks in the staffing workflow
Requirements
3+ years of experience in Professional Services staffing, Resource Management, or Operations
Proven ability to manage and work as an independent Staffing Manager
Ability to navigate "matrix" ways of working
Analytical Mindset: Excellent numeracy and analytical skills
Hands-on experience with Salesforce CRM and/or PSA tools (FinancialForce/Certinia)
Exceptional written and verbal communication skills
Ability to multi-task while managing tight deadlines
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