Hybrid Operations Analyst, Resource Management

Posted last week

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About the role

  • Resource Manager at Salesforce driving the staffing lifecycle in the Professional Services Global Delivery Center. Balancing internal capacity and GDC demand for project success.

Responsibilities

  • Drive the end-to-end staffing lifecycle
  • Balance GDC demand with internal capacity
  • Own the sourcing and allocation of consultants
  • Drive alignment between stakeholders
  • Lead staffing meetings with GDC stakeholders
  • Maintain absolute accuracy in our backend systems
  • Identify bottlenecks in the staffing workflow

Requirements

  • 3+ years of experience in Professional Services staffing, Resource Management, or Operations
  • Proven ability to manage and work as an independent Staffing Manager
  • Ability to navigate "matrix" ways of working
  • Analytical Mindset: Excellent numeracy and analytical skills
  • Hands-on experience with Salesforce CRM and/or PSA tools (FinancialForce/Certinia)
  • Exceptional written and verbal communication skills
  • Ability to multi-task while managing tight deadlines

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job title

Operations Analyst, Resource Management

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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