Hybrid LAB & Operations Intern

Posted 20 hours ago

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About the role

  • Operations Intern assisting with the performance and profitability of the Italian market at papernest. Engaging in Lab initiatives to innovate and improve operations.

Responsibilities

  • Monitor and analyze KPIs, performance, and profitability of the Italian market.
  • Identify improvement opportunities across processes, staffing, and incentives.
  • Support coordination with cross-functional teams (WFM, Quality, Sales Ops, CRM, Partnerships).
  • Build dashboards, reports, and insights to support decision-making.
  • Contribute to Lab projects, from ideation to testing and implementation.
  • Test new processes, tools, products, or providers in a lean environment.
  • Analyze results and help scale successful initiatives.
  • Collaborate with product, data, marketing, sales, and operations teams.
  • Manage one or several projects end-to-end.

Requirements

  • Graduate from a top-tier university, business school, or engineering school.
  • Fluent in Italian and English (Spanish or French is a plus)
  • Strong analytical mindset and data affinity.
  • High ownership and autonomy : you can manage multiple projects simultaneously.
  • Proactive, curious, hands-on, and impact-driven.
  • Strong communication and stakeholder-management skills.
  • Knowledge of one programming language (SQL, Python, Java, JSON…) is a plus.

Benefits

  • Evolve in an international and inclusive environment
  • Competitive compensation for your internship
  • Access to various partner services (restaurants, wellness centers, mobility...)
  • Healthy and balanced breakfast offered every Tuesday!
  • Support throughout your journey to maximize your skills and prepare for your future.
  • 1 day of remote work per week

Job title

LAB & Operations Intern

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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