Operations Intern assisting with the performance and profitability of the Italian market at papernest. Engaging in Lab initiatives to innovate and improve operations.
Responsibilities
Monitor and analyze KPIs, performance, and profitability of the Italian market.
Identify improvement opportunities across processes, staffing, and incentives.
Support coordination with cross-functional teams (WFM, Quality, Sales Ops, CRM, Partnerships).
Build dashboards, reports, and insights to support decision-making.
Contribute to Lab projects, from ideation to testing and implementation.
Test new processes, tools, products, or providers in a lean environment.
Analyze results and help scale successful initiatives.
Collaborate with product, data, marketing, sales, and operations teams.
Manage one or several projects end-to-end.
Requirements
Graduate from a top-tier university, business school, or engineering school.
Fluent in Italian and English (Spanish or French is a plus)
Strong analytical mindset and data affinity.
High ownership and autonomy : you can manage multiple projects simultaneously.
Proactive, curious, hands-on, and impact-driven.
Strong communication and stakeholder-management skills.
Knowledge of one programming language (SQL, Python, Java, JSON…) is a plus.
Benefits
Evolve in an international and inclusive environment
Competitive compensation for your internship
Access to various partner services (restaurants, wellness centers, mobility...)
Healthy and balanced breakfast offered every Tuesday!
Support throughout your journey to maximize your skills and prepare for your future.
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