Account Representative driving sales growth for Airgas with focus on new customer development. Engaging customers and negotiating agreements within defined sales territory.
About the role
- Senior Media Integration Account Manager managing B2B accounts in the In-Flight Entertainment industry. Collaborating with airline clients and internal teams for on-time content delivery while ensuring client satisfaction.
Responsibilities
- Liaise with assigned customers and lead the execution of their monthly IFE content sets
- On a monthly basis, communicate with the Media Integration Specialists to assess and track any reported errors to ensure timely resolution
- On a quarterly basis, complete quarterly Customer Scorecards with the airline client, identifying root cause and proposing solutions where any concerns may be flagged.
- Represent the company during onsite / offsite customer meetings as required
- Have a full understanding of the IFE product, production cycle and integration process
- Manage customer distribution lists to communicate delivery notifications of content sets
- Manage shipping and billing PO's per customer requirements
- Responsible for completing content billing per defined company requirements
- Track incoming customer owned media storage (SD cards, etc.)
- Use company defined tools (Trello) to create monthly production schedules to ensure and track on-time content deliveries
- Have basic understanding of and adhere to MPA standards and regulations
- Engage in discussion and ideas for improvements in department tools and processes
- Communicate and report production issues that may impact delivery to Media Services Project Managers and department manager
- Advise management on solutions to resolve discrepancies
- Perform other job-related duties as assigned
Requirements
- Bachelor’s Degree or equivalent experience in a related field
- 3-6 years of experience in B2B account management
- 2-3 years of experience in the In-Flight Entertainment industry
- Experience with project management or project scheduling
- Experience working with cross-functional groups
- Familiar with a variety of concepts, practices and procedures within IFE, TV or a related industry
- Proficient, working knowledge of Excel, and Word processing programs
Benefits
- A home allowance to elevate your home workspace
- Discretionary bonus program
- Future financial security with a 401(k) program with company match
- Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown
- Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Wealth Client Relationship Manager partnering with Wealth Management Advisors to deliver financial solutions and support high - net worth clients. Managing assigned clients and operationally leading advisory teams.
Network Relations Manager focused on maintaining relationships with healthcare providers at CVS Health. Collaborating with stakeholders to streamline processes and enhance provider experiences.
Account Manager for Securitas Healthcare selling healthcare solutions and ensuring customer satisfaction. Requires individual to be onsite 3 days a week at Lincoln, NE location.
Key Account Manager driving sales growth in Specialty Coffee for Campbell’s. Build strong relationships with high volume coffee shops and multi - unit chain operators.
As Key Account Manager for Specialty Coffee, you'll drive sales growth in North America foodservice. Collaborating with marketing and sales teams to strengthen relationships with key operators.
Senior Banking Partnerships Manager developing and managing banking and financial service partnerships. Collaborating with internal stakeholders and ensuring successful partner integration in Americas.
Relationship Manager developing client relationships while growing sales in PNC's Small Business organization. Engaging with community and industry networks to enhance client experience and loyalty.
Partnership Manager expanding into corporate and residential sectors for a gym design business. Leading growth through relationship management and sector expertise in a newly created role.
Relationship Manager managing new and existing client relationships to grow sales and revenue for PNC's Small Business organization in Southern California market.