Support Technician for final user equipment at SONDA. Solving incidents and configuring technology services under Sonda's model.
About the role
- Applications Support Engineer managing application life cycle and operations for aerospace and defense. Integrating business requirements and ensuring optimal application technologies in the UK.
Responsibilities
- Support and maintain full application life cycle and operations
- Understand and integrate new business requirements with applications
- Act as technical lead for administering and configuring dataflows
- Plan works ensuring compliance and operational integrity
- Manage incidents, problems, and changes efficiently
Requirements
- Subject Matter Expert in application administration and configuration
- Experience with software upgrades and data migration
- Ability to perform regular software maintenance and performance tuning
- Knowledge of information security, change management, and asset management
- Experience in troubleshooting service issues and managing vendor relations
- Support effectiveness in service level agreements and compliance
- Maintain system documentation and support procedures
Benefits
- RTX adheres to the principles of equal employment
- All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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