Accounts Receivable Collector managing patient billing and healthcare collections at Bradford Health Services. Responsible for follow - up on accounts, submission of claims, and ensuring timely resolution of balances.
About the role
- AR Supervisor overseeing Government Accounts and managing a team of AR Analysts. Analyzing metrics and ensuring adherence to quality standards within the Accounts Receivable process.
Responsibilities
- Oversee and assist AR Analysts in responding to customer inquiries and resolving issues.
- Conduct training, auditing procedures, and ensure effective workflow.
- Investigate and resolve customer payment discrepancies and disputes.
- Manage corrective actions related to billing errors and complaints.
- Serve as the liaison with internal and external auditors regarding AR processes.
- Analyze AR metrics to support financial reviews and cash flow forecasting.
Requirements
- Bachelor’s degree in finance, Accounting, Business Administration, or related field preferred.
- Proven experience as a Collections Specialist or in a similar role (3-4 years).
- Strong understanding of order to cash processes.
- Excellent verbal and written communication skills.
- Ability to handle difficult conversations and negotiate effectively.
- Proven experience with Collections Management tools.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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