Accounts Receivable Manager overseeing end-to-end AR operations at High Tide Inc. Leading international AR strategies and managing relationships across regions.
Responsibilities
The Accounts Receivable Manager oversees the full order‑to‑cash cycle, ensuring timely collections, accurate customer billing, and strong credit risk management.
This role requires deep expertise in AR factoring, international receivables processes, and hands-on experience working with German customers, financial institutions, and regulatory requirements.
The manager will lead AR operations, optimize cash flow, and maintain strong relationships with internal and external stakeholders across multiple regions.
Lead and manage the end‑to‑end AR process, including invoicing, collections, cash application, and dispute resolution, while maintaining hands on knowledge of all the processes.
Maintain accurate aging reports and drive reduction of DSO and overdue balances, while working with the AR Specialist and CMO.
Oversee credit checks, credit limits, and customer onboarding for domestic and international accounts.
Implement AR best practices, internal controls, and process improvements.
Work with HITI AP team and customers to standardize the netting process.
Prepare and submit factoring schedules and ensure compliance with factoring agreements.
Monitor factoring costs, advance rates, reserves, and settlement timelines.
Provide weekly and quarterly AR forecasting in conjunction with AR Specialist.
Ensure compliance with local invoicing standards, VAT requirements, and payment practices, while working with the local teams.
Communicate effectively with local team for collections or invoicing matters.
Resolve cross‑border payment issues, including currency differences, bank charges, and documentation requirements, within ERP.
Support month‑end and year‑end close activities for international AR.
Prepare account reconciliations to match with financial statements for quarterly review and annual audit.
Supervise and mentor AR specialists in local and in overseas offices, providing training and performance feedback.
Partner with Sales, Customer Service, Logistics, and Accounting teams to resolve billing or delivery disputes.
Collaborate with Treasury and FP&A to forecast collections and outstanding AR.
Requirements
Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
5 – 10+ years of progressive AR experience, including AR factoring and international receivables.
Experience working with International customers and/or financial institutions.
Experience in manufacturing, distribution, or similar industries is an asset.
Strong understanding of factoring structures (recourse, non‑recourse, invoice discounting).
Knowledge of German & US invoicing norms, payment terms, and VAT rules.
Experience with ERP systems (Sage, SAP, Oracle or similar).
Excellent analytical, organizational, and communication skills.
Ability to lead teams, manage deadlines, and work across time zones.
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