Clinical Services Manager overseeing clinical operations at IVIRMA North America fertility practices. Responsible for quality assurance, team management, and vendor liaison tasks in California offices.
Responsibilities
Implement and maintain clinical quality assurance and quality control programs
Work with the Operations Department, outside vendors and clinical staff
Provide prompt and thorough investigation of all Provider, patient, and departmental complaints
Conduct annual reviews for clinical assistants and phlebotomist
Liaison to outside vendors
Develop and maintain up to date workflows and standard operating procedures for clinical and phlebotomy
Assist with opening new offices
Conduct cost analysis and research alternative equipment and clinical supply options.
Requirements
High school diploma or equivalent and completion of Certified Medical Assistant Program preferred
Previous Team Lead or Supervisor experience - required
Knowledge of OSHA regulations in a medical practice - required
Knowledge of medical terminology - required
Excellent computer skills required, including but not limited to Microsoft Outlook and Excel.
Experience with electronic medical records program required.
Associate Degree or higher in a related healthcare field a plus.
Benefits
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
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