Assistant Store Manager supporting daily operations at New Castle Goodwill store. Leading team to drive sales and ensure excellent customer experience.
Responsibilities
Assist the Store Manager in overseeing all store operations, including sales, customer service, and inventory management.
Supervise, train, and motivate staff to achieve performance goals and maintain high service standards.
Ensure the store is clean, organized, and visually appealing for customers.
Handle customer inquiries, complaints, and escalations with professionalism.
Monitor cash handling procedures and ensure transaction accuracy.
Support scheduling, payroll, and other administrative tasks.
Collaborate with the Store Manager to implement sales strategies and meet financial targets.
Ensure compliance with Goodwill policies, safety standards, and operational procedures.
Requirements
Proven leadership and supervisory experience in a retail or customer service environment.
Excellent communication, interpersonal, and problem-solving skills.
Ability to lift up to 25 pounds and stand for extended periods.
Reliable with a strong commitment to punctuality and consistent attendance.
No criminal background that would be incompatible with a retail environment (background check required).
Proficiency in basic math, cash handling, and inventory management.
Strong organizational skills and attention to detail.
Previous retail management experience is preferred but not required.
Benefits
Flexible scheduling, including weekends and evenings
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