General Manager managing hotel operations efficiently and profitably to ensure high service standards and guest satisfaction. Oversee staff training, budget planning, and sales activities with an emphasis on compliance.
Responsibilities
Manage the hotel operations to ensure it is efficient and profitable
Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates
Delegates authority and assigns responsibility to all employees; supervises work activities of all employees
Ensures staff received proper training for each position, including safety training and standard operating procedures
Allocates funds, authorizes expenditures and assists Area Director in budget planning
Monitors cost controls on a regular basis
Performs duties of a Sales and Marketing manager including making marketing calls, attending community business functions, working with travel agents and direct bill accounts, and coordinating sales promotions
Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance
Answers patrons’ complaints and resolves problems to maintain Guest Satisfaction
Handles and resolves employee issues
Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines
Audits daily reports and processes monthly paperwork
Orders supplies and equipment as needed and in accordance to company procedures
Available 24/7 with reliable transportation
All other duties as assigned
Requirements
2+ years of similar Hotel GM Experience in Select Service or Extended Stay properties
Brand Experience preferred
Knowledgeable in Inventories, Scheduling, and Ordering
Valid Driver’s License
Open Availability
Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Benefits
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay Option
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
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