Branch Manager leading operations and staff at Credit Union branch in Christiansburg. Driving financial performance and ensuring compliance and member satisfaction.
Responsibilities
Lead an effective, consultative sales process that supports excellent member service
Coach staff to identify member needs and recommend appropriate Credit Union products and services
Open new accounts and submit loan applications for processing and decisioning
Monitor all branch activity to ensure compliance with regulations and adherence to organizational policies
Train new team members, prepare work schedules, and monitor performance
Serve as acting branch manager in the absence of the Vice President Branch Manager
Requirements
Three to five years of related experience in financial services, banking, or a similar environment
One of the following Associate degree, Specialized certification or licensing, Completion of vendor-led training programs, Equivalent job-specific skills gained through an apprenticeship or similar pathway
Strong interpersonal and communication skills, with the ability to motivate, influence, and train others
Ability to build relationships with members and external partners
Proficiency with Microsoft Word, Excel, and standard office equipment
Ability to read and interpret financial statements, contracts, applications, and related documents
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