About the role

  • Personal Assistant to RLB's UK and Europe Regional Directors ensuring smooth operations and supporting leadership activities. Engaging in strategic partnership and coordination across multiple regions.

Responsibilities

  • Proactively manage complex, fast‑moving diaries, resolve conflicts, and plan ahead to optimise the Directors’ time.
  • Act as gatekeeper and first point of contact, triaging communications and making day‑to‑day decisions that protect leadership focus.
  • Prepare meeting briefs, packs and pre‑reads; attend meetings, take precise minutes, and drive action follow‑up to completion.
  • Arrange complex domestic and international travel, itineraries, visas, risk assessments, and logistics.
  • Organise leadership breakfasts, lunches, dinners and events.
  • Complete monthly personal expenses and credit card reviews.
  • Hold weekly 1:1 meetings with the Regional Directors.
  • Attend UK & Europe Board meetings; lead agenda preparation, minutes, and action logs.
  • Prepare and govern Teams Planners; ensure actions are progressed.
  • Manage Quarterly Europe Board Meetings and documentation.
  • Maintain and improve digital workflows using Microsoft 365.
  • Oversee D365 debt reporting and regional debt percentages.
  • Support weekly debt‑chase processes and communications.
  • Support timesheet entry protocol and reporting.
  • Maintain Clear Review cycles and LinkedIn management for the Regional Director.
  • Coordinate communications across the UK & Europe Region.
  • Build strong cross‑regional relationships.
  • Handle confidential information with discretion.
  • Support business development, operational projects and change initiatives.
  • Identify workflow improvements and support adoption of new systems.
  • Support Succession Planning and the 2030 Strategy.
  • Uphold the One RLB Vision and Culture.

Requirements

  • **Experience:**
  • Proven experience supporting senior leaders.
  • Experience with board support, agendas, and minutes.
  • Cross‑regional coordination.
  • Travel and leadership event coordination.
  • Familiarity with D365 and LinkedIn (advantageous).
  • **Skills & Competencies:**
  • Judgement, discretion, anticipation, planning, influence.
  • Strong communication skills.
  • Digital fluency and data accuracy.
  • Calm under pressure and relationship‑driven.
  • High initiative and decision‑making confidence.
  • **Tools & Systems:**
  • Microsoft 365, D365, Clear Review, LinkedIn.
  • ****Working Pattern:**
  • Full‑time, hybrid working.
  • Occasional early/late calls for European time zones.
  • Some UK & Europe travel may be required.

Benefits

  • **RLB Employee Benefits**
  • Our culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include:
  • Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages.
  • Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.
  • Focus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes.
  • Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers.
  • Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes.
  • Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions.
  • Exceptional Exposure - You’ll have the opportunity to work on diverse projects across different sectors and regions.
  • Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities.

Job title

Personal Assistant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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