Associate Account Manager responsible for tasks directed by the Client Service team, ensuring data integrity and supporting client interactions. Role includes processing requests and supporting retention goals.
Responsibilities
Issuance of renewal of mid-term Certificates or Auto ID cards
Policy, Endorsement and Audit checking and processing
Generate requests for invoices on policies, endorsements, or audits and ordering loss runs
Provide support in document preparation, such as Proposals, Renewal Packets, Loss Summary Analysis
Update the system of record to properly reflect conversations, communications, and policy documentation
Perform the first review for Quote checking
Participate in New Business activity as requested and actively support retention goals
Follow procedures for maintaining documentation to mitigate E&O
Requirements
Proven organizational skills
Ability to follow process and procedures guidance
Analytical and problem-solving abilities
Ability to display tact and poise under pressure when working through issues
Good communication
Ability to work efficiently in teams
Hold, or willing to obtain, Insurance licenses as required by the Company
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