Manager of Customer Support at MealSuite leading a team to improve customer support efficiency and delivery. Focusing on data - driven decisions and cross - functional collaboration.
About the role
- Family Support Specialist providing parenting education services and coordinating resources for families in need. Collaborating with team members to enhance supportive services and maintain contract compliance.
Responsibilities
- provide short term, time-limited coordination of services
- parenting skills curriculum and resources to all assigned families
- meet with families based on contract requirements and their needs
- accept responsibility for cases assigned
- works collaboratively with the team to support and assist the family
- ensure contract timelines are met
- be flexible to meet the needs of the families served
- extensive travel around the assigned county or metro area is required
Requirements
- a minimum of a Bachelor's Degree with related work experience
- ability to relate to families of varied lifestyles, backgrounds, and ethnicities
- knowledge of child abuse, domestic violence, neglect and child development
- expectations of children
- non-violent discipline
- a working knowledge of the Department of Child Safety
- verbal and written communication skills
- ability to write and review assessments
- knowledge of Microsoft Office software and Google Suite
- must have reliable transportation that passes RISE random vehicle inspections
Benefits
- vacation and sick accruals
- medical
- dental
- vision
- STD
- LTD
- FSA
- 403(b) retirement plan with an employer contribution
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Service & Logistics Specialist managing order processing and customer support at IRCA Group. Ensuring timely deliveries while collaborating with internal stakeholders and supporting the sales team.
Customer Experience Lead advocating for better customer journeys in NHS admin. Analyzing feedback and mapping workflows for improvement in healthcare services.
Customer Service Advisor managing customer inquiries in Irish and English for Capita. Providing excellent customer service and ensuring professional handling of various customer enquiries across different channels.
Customer Experience Specialist focusing on order management and logistics tasks for DSM - Firmenich in Brazil. Collaborating with customers and internal teams to ensure service excellence.
Customer Service Specialist providing B2B support for dealers in Denmark, Sweden, and Norway at Parts Europe. Primary responsibilities include order management and customer relationship building.
Customer Care Specialist supporting Spanish market at bsport, providing exceptional support through Intercom and email. Collaborating with teams to enhance customer experience and resolving inquiries professionally.
Sales Support Representative at Ferguson assisting customers with product solutions and delivering top - notch service. Collaborating with sales and internal teams to ensure customer satisfaction and efficiency in processes.
Customer Service Advisor handling inquiries for General Insurance. Supporting customers through phone and email in a part - time hybrid role.
Customer Service Analyst providing support to customers in order processing and digital access. Collaborating with teams to ensure timely resolutions and a seamless customer experience.