Kaufmännische Fachkraft Kundenbetreuung Einspeisung bei Schleswig-Holstein Netz GmbH zur Koordination von Kundenanliegen und Neuanschlüssen in der Energieversorgung.
Responsibilities
First point of contact for feed-in customers (PV, wind, storage and biomass/CHP)
Coordination of the handling of all customer inquiries
Independent support and coordination of new connections for feed-in installations
Recording, maintaining and processing customer requests in IT systems
Handling complaint cases with confidence and reliability
Support in defining technical requirements for IT systems
Requirements
Technical or commercial vocational training with further qualifications, or comparable skills and experience
Extensive knowledge of grid economics and the energy sector in Germany
Confident use of Microsoft Office applications such as Word, Excel and PowerPoint
Knowledge of SAP
Customer-oriented approach
Initiative and ability to work independently
Benefits
Transparent remuneration: Attractive collective agreement salary (approx. €58,000–70,000 depending on qualification and experience)
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