Since 2006, we’ve helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward and recognition, wellbeing and much more.
Across the globe, over 750 of us work together to make the world a better place to work, and as an ambitious, fast-growth, HR Tech SaaS company we’re flexible, inclusive and keen to meet talented individuals who are passionate about positively impacting the future of work.
Clients include American Express, Unilever, Samsung, IBM and McDonald's.
For further information, please visit: www.rewardgateway.com

Reward Gateway

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solutions-engineer

Reward Gateway is a company that provides a comprehensive employee experience platform designed to enhance employee engagement, recognition, and wellbeing. Their platform offers tools for peer-to-peer recognition, manager awards, custom rewards, employee surveys, and communication solutions to connect and support employees. Reward Gateway's services are tailored to improve mental, physical, and financial wellbeing, create a culture of continuous recognition, and extend employee value with discounts and other benefits. The company prides itself on innovating to enhance workplace culture and securely managing employee data. It reaches over 8 million employees globally, aiming to make workplaces better through enrichment and meaningful connections.

Since 2006, we’ve helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward and recognition, wellbeing and much more. Across the globe, over 750 of us work together to make the world a better place to work, and as an ambitious, fast-growth, HR Tech SaaS company we’re flexible, inclusive and keen to meet talented individuals who are passionate about positively impacting the future of work. Clients include American Express, Unilever, Samsung, IBM and McDonald's. For further information, please visit: www.rewardgateway.com

• Gain and maintain an extensive understanding of our product suite, including its technical limitations
• Assess client needs to determine applicable use cases our platform can address. Recommend optimal product configurations and program implementations
• Collaborate with the Sales and Client Success teams to create compelling, customised proposals in response to RFPs, ensuring technical feasibility and alignment with client requirements
• Offer expert advice and recommendations to clients and prospects on the product's functionalities, limitations, and best use scenarios, including roadmaps, documentations and alternative solutions where necessary
• Provide direct support and technical assistance for raised local client issues, collaborating with product and engineering teams
• Provide technical leadership to teams throughout the project lifecycle
• Establish a systematic feedback loop between client-facing teams and product teams
• Monitor and identify knowledge gaps within the Sales and Client Success teams regarding our product's features, capabilities, and limitations
• Work closely with Product Managers and Product Operations to develop strategies for addressing client needs and knowledge gaps
• Serve as a key communication conduit between product engineering teams, sales, implementation and client success departments.

Solutions Architect

Solutions Architect role bridging client requirements and implementation of HR enterprise solutions. Join a company committed to making the world a better workplace.

ecommerce

• Lead CRM strategy: Build and execute lifecycle marketing plans (acquisition to win-back) that maximise user engagement, retention, and revenue.
• Drive performance: Own user conversion and engagement funnel metrics; develop test-and-learn frameworks and A/B testing processes.
• Campaign excellence: Plan and optimise multi-channel campaigns (email, push, in-app, web) and deliver our Discounts promotions calendar through Braze.
• Merchant collaboration: Partner with Merchant and Retail Media teams to design and deliver marketing campaigns that grow merchant sales and media revenue.
• Partner & agency management: Select and manage agencies as appropriate across Braze operations, strategy and wider creative and campaign development, and align with your team.
• Team leadership: Lead, mentor, and develop a high-performing CRM and automation team; champion Braze best practices and innovation.
• Data & insights: Partner with analytics teams to track KPIs, report on performance, and continually improve through actionable insights.
• Budget ownership: Manage the B2C CRM budget efficiently and contribute to annual and multi-year planning.
• Stakeholder influence: Represent B2C CRM performance at UK ExCo level and collaborate globally within the Edenred Group.
• Lead the way as our expert and visionary on industry trends and guidelines.

UK Director of B2C CRM – Employee Engagement, eCommerce APP

Director of B2C CRM leading strategy and optimisation of user marketing programmes for Reward Gateway. Driving engagement and revenue growth for the eCommerce APP.

• Project managing Enterprise level clients in the UK and delivering implementations with BG Implementation Specialist support for technical setup
• Supporting sales and acting as a solutions engineer to help and advise clients
• Creating tailored implementation plans and Gantt charts for client meetings and sales pitches
• Aligning innovative strategies with technology and providing creative, customised solutions within product capabilities and contract scope
• Designing and delivering presentations on proposed solutions
• Ensuring all projects are delivered on time per project timelines and service start date in T&Cs
• Communicating and evaluating solution options to aid client decision-making
• Working with clients to determine appropriate implementation and launch plans and acting as Client Champion during implementation
• Maintaining client relationships during projects
• Testing and troubleshooting final system setups and implementation/project plans
• Collaborating with Sales and Service teams to explain technical details
• Ensuring customer database (Salesforce) and GuideCX are accurate and up to date
• Developing technical knowledge of product capabilities and maintaining Demo Hubs
• Reports to Enterprise Implementation Team Manager; Fixed-term maternity cover role

Solutions Consultant – Project Manager

Project-manage UK Enterprise implementations and act as solutions engineer for Reward Gateway, an employee engagement SaaS. Support sales and deliver technical setups and client-facing presentations.

public-relations

• Own and evolve the UK brand strategy, ensuring it reflects local market nuances while staying true to global guidelines
• Collaborate closely with the global marketing team to align on brand architecture, messaging frameworks, and creative direction
• Manage local brand campaigns and activations, working with agencies to deliver engaging and consistent content across a relevant media mix
• Act as a brand guardian, ensuring all UK communications reflect our tone, values and visual identity
• Develop and maintain strong relationships across internal teams to embed brand consistency in all marketing and client-facing materials
• Lead annual brand research, diagnosis and tracking efforts to measure brand health and inform messaging
• Partner with our PR agency to develop and implement UK media and communications strategies
• Support the creation of press releases, media pitches, thought leadership content and executive profiles
• Collaborate with Leadership and spokespeople to identify and maximise PR opportunities
• Design and execute influencer marketing strategies and build authentic partnerships
• Develop the review sites strategy (e.g. Trustpilot), including monitoring and responding to customer feedback
• Work in partnership with the global design and social media team members to ensure alignment and timely delivery of content

Brand and PR Manager

Lead UK brand strategy and PR for Reward Gateway's employee benefits SaaS. Manage campaigns, agencies, influencer partnerships, media relations, and brand health tracking.

account-executive

• Represent a globally recognised brand with proven results in the ANZ region
• Lead consultative sales conversations that connect deeply with client needs
• Craft tailored solutions that solve real business challenges in engagement & recognition
• Work closely with SDRs, Researchers, Marketing and Client Success to bring the voice of the customer into every stage of the sales process
• Deliver compelling presentations and proposals that inspire action (online and in person)
• Own a dynamic pipeline (around 20 opportunities) and run the full sales cycle from first call to close
• Create tailored proposals and turn discovery into compelling business cases linked to measurable outcomes
• Use customer stories and proof points to strengthen pitches and accelerate deals
• Keep opportunities moving with smart win strategies and strong objection handling
• Forecast accurately and consistently deliver on commercial targets
• Be a trusted brand ambassador for Reward Gateway at client meetings and industry events
• Contribute to a collaborative, energetic sales culture with a clear mission and values

Mid-Market Account Executive – Employee Engagement Consultant

Mid-market Account Executive selling Reward Gateway’s SaaS employee engagement and benefits solutions in ANZ. Own full sales cycle, manage ~20-opportunity pipeline, and close deals with cross-functional support.

Reward Gateway

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