Hybrid Solutions Architect

at Reward Gateway

• Job title: Solutions Architect
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £75,000 - £85,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Solution Architect designing and commercializing complex solutions for clients across various verticals. Joining a growth-focused team at a leading benefits and employee engagement provider.

Responsibilities

• Act as the technical and solution design expert in major new UK & multinational business opportunities.
• Translate client needs, challenges, and strategic goals into robust, deliverable solutions.
• Influence deal strategy, design pricing packages, and ensure commercial feasibility.
• Present complex solutions with clarity, confidence, and executive-level credibility.
• Partner cross-functional to ensure seamless handover, delivery, and long-term success.
• Lead the design of multi-product solutions that align to prospect needs across engagement, wellbeing, recognition, and digital benefits.
• Conduct deep discovery into technical, commercial, and operational requirements.
• Map complex organisational workflows, overlaying competitor insights to identify Reward Gateway differentiation and alignment, demonstrating a clear value led proposition.
• Build solution documentation, architecture outlines, and tailored platform demonstrations.
• Translate non-technical business problems into clear solution recommendations.
• Partner with Sales Consultants and Senior Consultants to shape deal strategy and pricing.
• Ensure all solutions are commercially viable, margin-aligned, and support scalable delivery.
• Contribute to business cases, ROI models, and commercial proposals.
• Support negotiation phases by validating feasibility, scope boundaries, and assumptions.
• Work closely with Product, Engineering, and Implementation to validate technical design.
• Ensure clear, accurate handovers to delivery teams with complete documentation.
• Collaborate with Marketing to create compelling solution narratives and case studies.
• Collaborate with Bids/Tenders to share all pre-market engagement and insights to maximise outcomes and win rate.
• Feed customer insight into Product for roadmap and feature prioritisation.
• Deliver high-quality demos adapted to industry, audience, and complexity.
• Build and maintain reusable solution frameworks for vertical teams.
• Support training of Sales and SDR teams on solution capability and value messaging.
• Proactively identify product or proposition gaps that could improve win rates.

Requirements

• Strong experience in pre-sales, solution architecture, product consulting, or technical consulting, ideally within SaaS, HR tech, digital benefits, or enterprise technology.
• Proven ability to lead solution design in complex, multi-stakeholder sales cycles.
• Strong understanding of digital platforms, APIs, integrations, data flows, and configuration.
• Commercially confident with experience shaping pricing, proposals, and business cases.
• Excellent presentation skills with the ability to simplify complex concepts.
• Experienced in supporting enterprise deals, ideally with HR, Reward or People teams.
• Highly organised with strong documentation, planning, and communication skills.
• Proven ability to design scalable, compliant solutions that solve real client problems.
• Understands pricing, margin levers, risk, deliverability and commercial structure.
• Clear, credible, and confident with senior stakeholders.
• Connects insight, product capability and business logic into compelling solutions.
• Operates as a trusted partner across Product, Sales, Implementation, Marketing and Legal.
• Ensures accuracy, documentation quality and commercial governance.
• Comfortable supporting multiple opportunities with varied complexity levels.

Benefits

• Screening call with member of the Talent Acquisition Team
• First interview with Director of Growth
• Take-home assessment
• Final interview with Enterprise Growth Director & a Senior member of the New Business team
• A flexible holiday plan of up to 40 days per year
• £400 a year Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, E-books, and podcasts
• Contributory pension scheme
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands