Technical Business Analyst enhancing software development for railway technology. Focusing on clear specifications and effective cross-team collaborations.
Responsibilities
Create and own the requirements capture for software development, working closely with product, stakeholders and development teams to align development with business priorities
Apply a range of elicitation techniques, including interviews, workshops, site visits, surveys and storyboards to build a deep understanding of operational and technical needs
Take accountability for the quality, completeness and clarity of requirements throughout the delivery lifecycle
Translate business and technical requirements into clear, detailed project narratives, ensuring shared understanding across engineering and product functions
Define and document the who, what and why of each requirement, including acceptance criteria, information flows, business processes and data structures
Ensure both functional and non-functional requirements are explicitly captured and understood
Conduct structured root cause analysis on complex problem areas, identifying underlying issues rather than treating symptoms
Engage cross-functional teams throughout the project lifecycle to gather insight, validate understanding and shape effective technical solutions
Refine project narratives into comprehensive technical specifications, using appropriate techniques such as:
Use cases
Behaviour-Driven Development (BDD) scenarios
Process and data flows
Business rules and data definitions
Ensure specifications are sufficiently precise to support incremental development, testing and release with minimal rework
Maintain clear traceability between business objectives, requirements and delivered functionality
Manage change effectively, ensuring impacts are understood, documented and agreed
Support delivery teams by responding quickly to clarification needs and ensuring analysis remains aligned to delivery goals
Requirements
**Skills and Experience **
**Essential**
Strong critical and analytical thinking capability, with the ability to systematically deconstruct complex challenges, including functional and non-functional requirements, dependencies and downstream impacts
Demonstrable experience owning technical requirements and specifications through to successful delivery
Proven ability to reduce ambiguity through structured analysis and clear documentation
Experience leading analysis activities across the full delivery lifecycle, ensuring traceability and effective change control
Confident working closely with development teams and constructively challenging assumptions to improve solution quality
Practical experience working within an Agile environment, with a focus on delivery quality and outcomes
Strong business acumen, paired with the ability to understand and document technical constraints and implications
**Desirable**
Experience working in operationally critical or regulated environments such as transport, infrastructure, utilities, or healthcare
Exposure to safety-, risk-, or performance-critical systems, where analysis quality directly impacts operational reliability
**Competencies and Behaviours:**
We are looking for someone who:
Demonstrates a genuine commitment to using technology to solve real, operationally critical challenges in the UK rail industry
Is a confident and credible contributor who constructively challenges assumptions and works through competing perspectives to achieve clarity
Is naturally curious and inquisitive, able to reduce ambiguity through disciplined analysis and the right technical questions
Communicates clearly and effectively, bridging technical and non-technical audiences to build shared understanding and trust
Is highly detail-oriented and delivery-focused, translating analysis into precise specifications that engineering teams can build from confidently
Is a collaborative team player who takes accountability for their outputs, adapts to change and steps beyond formal role boundaries when required
Benefits
**Work/Life Balance**
Hybrid working – minimum 1 day in the office each week
27 days annual leave, in addition to 8 public holidays per year
3 additional days used for shutdown periods (usually over the Christmas/New Year period)
Family First – provisions and flexible working arrangements to support all colleagues in balancing their responsibilities in and out of work, with our policies exceeding statutory requirements in most cases
**Financial**
A competitive salary and pay progression that rewards the value you bring
Pension plan – currently with Aviva, including matched contributions from 5-8% via salary sacrifice, and access to independent financial advice
Income protection cover– currently insured for 50% of salary and 10% joint pension contribution in the event of incapacity through illness or injury
Life assurance cover – currently insured at 6 x annual salary, providing financial peace of mind for those left behind should the unthinkable happen
Discounted retail vouchers – via two benefits platforms
**Wellbeing**
Private health care cover – currently with Bupa, covering you and your immediate dependents on a medical history disregarded basis
Company sick leave and pay – enhanced provision subject to qualify period of service
Employee Assistance Programme providing 24/7/365 access to independent and confidential support via an app, web, or helpline to support you with any life challenges
Free eye tests and annual flu vaccinations - available to all colleagues
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